Frequently Asked Questions

What if my child is under 4 and a half years old?
AquaQuack only takes swimmers in to mainstream classes at four and a half in line with starting school. We run Aquasong, AquaIntro and Adult and Baby Duckling classes for children from 6 months (or birth at some sites). One adult for each child means they get individual attention and a lot of movement, with a teacher there to direct development activities. Personalised reward charts are used to encourage development.

Why do you do swim assessments at some sites?
To maximise the development of your child and to enable us to place your child in the best possible class at sites where we offer group lessons, we ask that you contact the centre to book on to one of our assessment days prior to the first swimming lesson. The swim assessment will take no more than 15 minutes and is free.

What about if we are booking siblings in for lessons?
We place each pupil in their correct ability class whilst aiming to accommodate them at your preferred time and on the same day as any siblings. We will prioritise placing them in their correct ability group to maximise learning.

Will there still be certificates and badges?
There are certificates, postcards and badges which are given out at various points in their AquaQuack development.

How do pupils progress?
Pupils progress from FUNdamentals where they use body belts, to PROgressions. Throughout the term pupils will be assessed and their achievements recognised in certificates.

How many pupils will be in a class?
For group classes, we have low pupil to teacher ratio to maximise learning. FUNdamentals are taught in classes of 4 - 7, and PROgressions taught in groups up to 8 or 9. In Ferring the classes are all 1:1 or 1:2.

What do swimmers do after PROgression 7?
Pupils can attend the Gulls Swimming Club which maintains Progression 7 standard technique and teaches competition skills. They could also sign up with local Rookie Lifesaving, Synchronised Swimming, Waterpolo, or competitive Swimming Clubs

What happens at half term?
There are no term time lessons in school holidays, however there may be Crash Course Top up Classes which concentrate on certain topics over 5 half hour lessons Monday to Friday.

How can I help children settle in?
For the younger child we encourage a visit to the pool before this day. There are photos of the swim team displayed at the leisure centre and a board which shows the development scheme. Practices at bath time, such as blowing bubbles, putting their face in the water and lying on their back, can aid development.

Where do I go for lessons?
Pupils will meet on the poolside promptly at the start of the lesson. The registration point is under the class and teachers name on the poolside.

Can I watch my child swim?
You may watch from the spectator area on the side of the pool. Please ensure that any younger siblings are not near the side of the pool and do not detract from the format of the lesson.

Why is my teacher not here today?
We aim to provide a consistent learning environment and request teachers to miss a maximum of 3 sessions per term. Rather than cancelling the classes it is more beneficial for the pupil to continue to learn and so we supply teachers will be used. Sometimes alternative teachers will be used to provide secondary assessment or support. Our teachers are committed to the progress of their pupils and to the continuous improvement of their skills. They are all fully qualified swimming teachers with enhanced CRB check.

What if I want to change day?
If you wish to change days you will need to request the change at reception. The swim school administrator will then contact you with any alternative days at the same level. If there are no vacancies in the same level, the pupil will need to stay in that class or be put on a reserve list. To ensure development of the pupil and the whole class only Swim School staff will be able to recommend a change of level.

Can my child move class?
Pupils will remain in the same class unless the swim school team feels there is reason for them to change classes. Classes will develop through the FUNdamentals and PROgressions together. An Instructor will communicate with you if they feel your child would benefit from moving to a different class. Children must succeed across all four strokes and be at a similar level for all of them in order to move to the next class. Many children find it difficult to conquer breaststroke and so a breaststroke top up class may aid this.

The children look like they are playing during the lesson?
Children learn best through exploration. Games allow for breath control, floatation, coordination, rotation and independence in the water and motivate pupils. FUNdamentals lessons teach basic movements and water confidence through fun themed lessons.

Why is my child only swimming widths?
We concentrate on technique and swimming skills such as floatation, rotation, breathing skills and water safety. We prioritise technique over distance at first and so at times you may feel that your child is swimming less distance than you are used to. However the techniques and tasks we are asking them to do will be challenging them in a different way.

How can I speak to a Swimming Teacher?
Learning is a three way process between teacher, parent and child. Our Instructors will communicate feedback to children throughout the lesson and will speak to parents about any specific concerns. At the start of the term it is useful for parents to communicate any factors which may affect the child's learning to the teacher directly. Please feel free to speak with the Instructors but remember they may have other classes scheduled. You can leave a note at reception and they will contact you or arrange a swim clinic. The last week of each term is a Funsplash which is an excellent time for parents and teachers to discuss the progress of the pupil.

What if there is a fire drill during the lessons?
The Swim teachers and staff team will assemble them at the fire meeting point. Swimmers can be collected from this point but should ensure they have been signed out with the teachers.

How do you monitor quality assurance?
We ask for feedback at the end of each term from all parents and adult learners. However, we also value the learners' experience and ask children whether they have enjoyed the lesson. We also ask for feedback from older children on a written form once a year. We are committed to the learning and development of all are Instructors and have termly training sessions on teaching techniques, first aid and class management.